PROFESSIONAL SUMMARY
Friendly and dedicated professional with extensive experience in sales, sales administration, and customer service. Skilled at managing daily operations, from handling inquiries and precise quoting to coordinating logistics. Known for being a reliable team player who ensures seamless communication between vendors and clients. Locally based in Abbotsford with a focus on delivering consistent, high-quality results.
CORE COMPETENCIES
- Sales & Quoting: Expert at translating customer needs into accurate quotes and finalized sales.
- Logistics Coordination: Experienced in scheduling, vendor liaison, and delivery communication.
- Administrative Support: Proficient in order entry, digital record-keeping, and general office workflows.
- Technical Proficiency: Microsoft Office and Inventory Management.
- Customer Relations: Dedicated to resolving inquiries via phone, email, and in-person showrooms.
WORK EXPERIENCE
Marr-Tech Kitchens Ltd. | Abbotsford, BC
- Assistant Sales Manager | 2021 – 2024
- Office Administration: Handled daily business operations including opening/closing, and maintaining organized digital and physical records.
- Leadership: Mentored and helped onboarding new hires in cabinetry sales techniques while simultaneously maintaining a high-volume personal sales pipeline to drive consistent revenue growth.
- Technical Leadership: Modernized the office by updating computer hardware, recommended a backup system be installed to prevent data loss, and provided on-site tech support.
- Marketing: Redesigned the company website and helped create a brochure that promotes our company’s products and services.
- Kitchen and Bath Designer | 2007 - 2021
- Customer Service & Sales: Managed the full sales lifecycle for builders and homeowners, from initial lead generation (phone, email, and door-to-door) to finalizing contracts.
- Documentation & Precision: Prepared detailed quotes and contracts; implemented digital signoffs using DocHub to streamline the order process.
KFC | Mission, BC