Trained kitchen designers the sales process, from initial contact to finalizing deals.
Provided ongoing support for kitchen designers beyond their three-month onboarding period by answering questions, assisting with customer interactions in
the showroom, and developing sales guides as reference materials.
Went door-to-door looking for new leads.
Open and closed the business, and released payroll from bank.
Help with Marketing and creating a brochure
Liaison for product vendors to display their products in our showroom.
Redesigned the company website.
Setup social media accounts Facebook, Instagram, Pinterest etc…
Worked closely with ownership and a marketing company to design a brochure.
Research & Development
Found a replacement for the company's aging inventory management software to one that is user friendly and has excellent customer support.
Found a replacement for a wall-mounted punch clock.
Worked with Telus to implement VOIP phones so voicemails can be answered away from the office.
Helped make signing contracts easier by using DocHub due to Covid.
Technical Support
Provided onsite support for office computers, printers, phones etc..
Made recommendations for a 3-2-1 backup solution to be implemented and prevent loss of company data. No significant data loss occurred while employed at Marr-Tech Kitchens Ltd.
Setup new computers, installed software and a password database for all user credentials.
Recommended ways to increase staff efficiency i.e. change hard drives to solid state drives and double up monitors on each desk.
Liaison for the company's communications with an outsourced IT Company. Mainly for all server and network related issues.
Shop
Valid forklift ticket (July 2025 Expiry)
Kitchen Designer
Sold custom cabinet designs for a wide range of clientele from experienced builders to new homeowners.
Took new leads over the phone, in person, by email or by going door-to-door.
Draftsman
Prepared quotes for the company’s lead kitchen designer and other sales team members.
Handled inbound calls professionally and efficiently, providing exceptional customer service and resolving inquiries in a timely manner.
Front Staff
KFC
2004-2006
Worked the front till serving customers. This included packaging orders and serving customers their meals.
Learned to work as part of a team, in a fast paced environment, and give customers excellent customer service.
CONTACT
SKILLS
Team leadership & coaching
Customer relationship management
Problem-solving & adaptability
Time management & organization
Conflict resolution
Decision-making under pressure
WORK EXPERIENCE
Assistant Manager
Marr-Tech Kitchens Ltd.
2007-2024
Assistant Manager
Sales
Trained kitchen designers the sales process, from initial contact to finalizing deals.
Provided ongoing support for kitchen designers beyond their three-month onboarding period by answering questions, assisting with customer interactions in
the showroom, and developing sales guides as reference materials.
Went door-to-door looking for new leads.
Open and closed the business, and released payroll from bank.
Help with Marketing and creating a brochure
Liaison for product vendors to display their products in our showroom.
Redesigned the company website.
Setup social media accounts Facebook, Instagram, Pinterest etc…
Worked closely with ownership and a marketing company to design a brochure.
Research & Development
Found a replacement for the company’s aging inventory management software to one that is user friendly and has excellent customer support.
Found a replacement for a wall-mounted punch clock.
Worked with Telus to implement VOIP phones so voicemails can be answered away from the office.
Helped make signing contracts easier by using DocHub due to Covid.
Technical Support
Provided onsite support for office computers, printers, phones etc..
Made recommendations for a 3-2-1 backup solution to be implemented and prevent loss of company data. No significant data loss occurred while employed at Marr-Tech Kitchens Ltd.
Setup new computers, installed software and a password database for all user credentials.
Recommended ways to increase staff efficiency i.e. change hard drives to solid state drives and double up monitors on each desk.
Liaison for the company’s communications with an outsourced IT Company. Mainly for all server and network related issues.
Shop
Valid forklift ticket (July 2025 Expiry)
Kitchen Designer
Sold custom cabinet designs for a wide range of clientele from experienced builders to new homeowners.
Took new leads over the phone, in person, by email or by going door-to-door.
Draftsman
Prepared quotes for the company’s lead kitchen designer and other sales team members.
Handled inbound calls professionally and efficiently, providing exceptional customer service and resolving inquiries in a timely manner.
Front Staff
KFC
2004-2006
Worked the front till serving customers. This included packaging orders and serving customers their meals.
Learned to work as part of a team, in a fast paced environment, and give customers excellent customer service.